Feb 04, 2019 - 11:00 AM
Hi @brianzlotkin! I'm working at Sharetribe myself, so can't share a direct experience from the customer's point of view, but there are few places online that collect reviews from users of our tools and also competing marketplace tools, for example: https://www.capterra.com/p/162942/Sharetribe/ https://www.g2crowd.com/products/sharetribe/reviews (only 1 Sharetribe review so far) Also, the Marketplaces group in Facebook has some discussions about comparing marketplace tools: https://www.facebook.com/groups/411528559001031/ And mentioning also our own site of user stories, which naturally is a bit less objective source as we've selected the cases to feature: https://www.sharetribe.com/stories.html I hope this helps to collect different points of view of different tools available! And if there are some specific questions coming up about the functionality of Sharetribe tools, don't hesitate to contact us: https://www.sharetribe.com/contact.html Best, Antti Virolainen
Feb 06, 2019 - 07:29 AM
Lots of ShareTribe users say that it’s easy to use, but the trade-off is that the platform isn’t as customizable as some alternatives (such as a true ecommerce store).
The less expensive the ShareTribe plan, the more restrictive it is, so you do get to unlock a few more features if you pay more.
For example, ShareTribe doesn’t offer a product inventory management solution, so it can be difficult if you’re working with products from multiple suppliers.
You don’t have a ton of flexibility in terms of design, and PayPal is the only payment solution you can integrate with the platform. However, the free open source version does allow for a fair amount of customization if you have the time and skills to do it.
It’s a marketplace platform, not a full ecommerce platform, so it’s important to be aware of the inherent restrictions.
However, ShareTribe is a good value for the price, and can save you lots of time and money in startup costs.
The platform also is known for its excellent support to help you answer questions and fix problems along the way.
It gets updated regularly, so the team seems committed to improving the service, and you won’t need to hire developers. Give the free trial period a go and you should soon be able to see if it will meet your needs.