Answer Question
Is Shopify Payments worse than other options for chargebacks?
We recently set up a Shopify store and decided to use Shopify Payments. We've got a number of customer chargebacks and it seems Shopify sides with customers most of the time vs. other payment providers we've used in the past. Is it just me or is this really a thing? How can we successfully win more chargeback disputes. In nearly all these cases, there is evidence that the customer received the product.