It is always challenging to find the perfect feed management platform for an eCommerce store . It is even worse when you are looking for a management system that will adapt to your specific needs.
When the issue of a multi channel platform comes into play, things become more complicated. There are numerous players providing services in this field but you need to settle on just one.
Since you already narrowed your selection spectrum, let us look at what both ChannelAdvisor and Sellbrite have to offer and settle on a better alternative.
Sellbrite is a multi-channel eCommerce solutions that caters for vendors on platforms such as Amazon, eBay, Etsy, and other mid-tiered marketplaces.
The tool helps sellers and brands to manage their inventory, listings and vending processes. It also enables sellers to respond to customer orders efficiently.
This tool is ideal for multi-channel sellers who are looking to increase their selling rates without scaling operations. Sellbrite’s dashboard streamlines bulk listings on multiple stores, a feat that otherwise would have been difficult for one person.
Sellbrite also has an auto-sync feature to prevent stock-outs while ensuring that pricing is always up-to-date. Print postage and shipping fulfillment are other features that Sellbrite support.
Overall, Sellbrite is among the best and most complete services of their kind on the market. It allows you to push your product to different markets and get more eyes on your brand.
According to ChannelAdvisor’s parent website, the platform is a multi-channel site that operates on a helix system. Retailers feed data into the platform’s system, which it then syncs with marketplaces like Walmart, eBay, and Amazon.
Customers’ orders and shipping information then flow back through the same system enabling customers to make decisions about their e-commerce strategies.
Channel advisor has had a rather difficult time on Trust Pilot, but to be fair, a majority of negative reviews about ChannelAdvisor over there seem to come from users outside of USA – and I believe this is bound to bring logistical challenges.
One thing people seem to have issues about ChannelAdvisor is the cost and high commissions as well as the steep learning curve.
Despite this challenge, I think the steep learning curve is best suited to those users with complex needs and do not mind investing in add-on functions and third party tools.
One huge let down that has people falling out with ChannelAdvisor is the huge commissions they charge on sales. There are upfront annual fees, implementation or launch fee per channels integrated.
They also charge a commission of your sales from 0.5% to 2% based on monthly volume. Their rates are as follows:
People seem to be looking for alternatives to ChannelAdvisor despite it being one of the leading eCommerce service providers. Based on industry experience, the following factors stand out:
As you try to make up your mind about these two or any other multi-channel eCommerce solutions, you should look out for these qualities of good inventory management software: