Aug 01, 2018 - 08:57 PM
Maybe try something like that? You could do a calendly link or something simple like that.
Another way to do it could be with a live chat window timed for that step.
You could have it "pop open" at that exact moment. Something like "Would you like some personal tips for X?* My name is (name) and I'm here, live, to answer your questions."
CTA could be improved but you get the idea.
I like the UI/UX of this live chat example, but it doesn't have the right timing that you would want:
Aug 02, 2018 - 01:18 PM