Adrian Aoun is the CEO of Forward , a preventive healthcare company which he co-founded with former employees of Google and Uber.
Aoun is also the founder and former CEO of Wavii, which he sold to Google for $30 Million, and a prolific angel investor with dozens of successful bets including Pinterest and ClassPass.
We talked to him about Forward’s business model and mission to reveal and dismantle t Read more
Businesses in the United States lose around $62 billion in sales because of bad service. Can you afford to be a part of that statistic? Not many businesses can. Improving customer service is an essential part of combating that churn, but how does that work for an e-commerce store? In this post, we’ll look at a novel approach to the problem. We’ll consider how to boost sales and service levels by using inb Read more
Image Credit: Industry Week
“Part of company culture is path-dependent – it’s the lessons you learn along the way.”
“A word about corporate cultures: for better or worse, they are enduring, stable, hard to change. They can be a source of advantage or disadvantage. You can write down your corporate culture, but when you do so, you’re discovering it, uncovering it — no Read more